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        <Summary>This Free NAR Strategic Issues Work Group Report outlines "Change - The Consumer: Catalyst of Change"</Summary>
        <Description>&lt;p&gt;&lt;img style="WIDTH: 103px; HEIGHT: 116px" height="116" alt="Change" hspace="6" src="http://www.washington.edu/newsroom/news/images/aerosol-lr.jpg" width="103" align="left" border="0" /&gt;This new report just released by the Strategic Issues Group of the National Association of Realtors Association Executives Committee is a real eye opener-- and it's free. The punch line is in the &amp;quot;Summary entitled: &amp;quot;Who Will Control Our Future?&amp;quot; &lt;/p&gt;&lt;p&gt;&amp;quot;This is a highly competitive industry &amp;mdash; and one where consumer behavior is constantly changing &amp;mdash; gradually or suddenly. &amp;ldquo;We have to make sure the consumer feels we bring value to the transaction,&amp;rdquo; said a broker. &amp;ldquo;Otherwise, consumers go where they feel they get the best deal.&amp;rdquo;&lt;/p&gt;&lt;p align="left"&gt;&lt;!--StartFragment --&gt;You can get the entire report without cost (it's worth a lot more!) at: &lt;a href="http://www.realtor.org/AESubs.nsf/pages/changereport?OpenDocument"&gt;http://www.realtor.org/AESubs.nsf/pages/changereport?OpenDocument&lt;/a&gt;&lt;/p&gt;&lt;font face="Futura-Book" color="#231f20" size="2"&gt;&lt;p align="left"&gt;&lt;strong&gt;&lt;em&gt;&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;&lt;/font&gt;</Description>
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